Never miss an SLA again.
Advanced SLA reporting and alerting for
HubSpot Service Hub
Help Scout
HubSpot Service Hub
Help Scout
How it works
Connect to Hubspot or Help Scout, create rules and get alerted.
1
Connect to Hubspot or Help Scout
Sync your Companies and Tickets to get started with Super SLA.
2
Create rules
Define SLA rules globally or per customer, with fine-grained timing controls.
3
Get alerted
Respond and resolve tickets, before you miss an SLA. And generate reports to share with your team.
Features
Explore what Super SLA has to offer
Per customer SLAs
Configure your rules to match your customer agreements.
Easy set up
Integrate seamlessly with Hubspot or Help Scout in under 5 minutes.
Detailed reporting
Handy PDF export, perfect for monthly wrap-up meetings and resource planning.
Configurable alerts
Alert the right people, before you miss an SLA. And get notified if you do.
Email, phone and SMS
Get notifications delivered the way that works for you.
Custom Business Hours
Set the hours for your business - including automatic holidays!
Pricing
14 day free trial, then paid monthly. Cancel anytime.
Business
$
229
per month
- 20,000 tickets per month
- Unlimited SLA Rules
- Unlimited users
- Phone support
All prices are in USD and exclude local taxes. Reasonable usage policy applies to SMS/Phone alerts.